Benjamin Plumbing Job Opportunities

Employment Opportunities

BENJAMIN PLUMBING IS HIRING!
We are looking for individuals who want to start or continue their career by joining our family. We're looking to bring in team members who are motivated and want to work within an organization committed to their employee's growth, continued education, and eventual retirement.

Benjamin Plumbing is looking for people to join our team and be with us for the rest of their careers.

We are hiring and accepting applications for these positions:

Customer Service Representative/Receptionist

Job description

This position is for a friendly and outgoing person who has great customer service and organizational skills. The ideal candidate will use there customer service experience to assist our Customers and Clients to find the best solutions to their concerns. Knowledge of Plumbing or closely related service oriented business experience is a plus. This opportunity involves Receptionist duties as well as assisting the Service Manager in caring for our Customers needs and involves carefully listening to Customers, scheduling service calls, preparing work orders, dispatching technicians, processing work orders and minor bookkeeping.

Responsibilities:

Maintaining a positive, empathetic and professional attitude toward customers at all times.
Greet and assist walk in customers
Answer customer phone calls and emails
Communicating with customers through various channels.
Scheduling/Work Order/Customer account entry
Resolve customer concerns and issues
Accept and process payments
Quickbooks Experience is Required
Responding promptly to customer inquiries.
Knowing our process in order to answer questions or direct to the proper person to care for customers needs.
Handling mail and other correspondence
Other Secretarial duties as requested

Summary

In the role of Receptionist/Customer Service Representative, you will be the first point of contact for clients, providing exceptional customer service and support. Your core skills in clerical tasks, phone etiquette, and organizational abilities will be essential in managing front desk operations efficiently. Proficiency in QuickBooks and experience with multi-line phone systems will enhance your effectiveness in this position. You will be responsible for handling inquiries, scheduling appointments, and maintaining a welcoming environment, ensuring that every client interaction reflects our commitment to quality service in the plumbing industry.

Job Type: Full-time

Pay: $20.00 - $23.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Life insurance
Paid time off
Vision insurance

Schedule:

8 hour shift

Work Location: In person

Plumbing Service Technician

Benjamin Plumbing, Inc. is an Equal Opportunity Employer and participant in the City of Madison Affirmative Action plan. We encourage minorities, women, and people with disabilities to apply to help us meet and satisfy binding public contracting AA goals.

Please fill out the following short form (approx 15 minutes):

Employment

General Info (Section 1 of 4)
Last Name*
First Name*
Phone*
Email*
Current Address*
Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country
Highest Level Of Education Completed?*
Driving Information (Section 2 of 4)
Are You At Least 21 Years Old?*
Have you been involved in any vehicle accidents in the past 5 years??*
Have you had any traffic violations or suspensions in the last 3 years? (not including parking violations)*
Work Experience (Section 3 of 4)
Are you currently employed?*
Current Employer*
Previous Employer*
Phone*
Address*
Email
Approx Start Date*
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Approx End Date*
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Approx End Date*
Supervisor's Name*
Position Held*
Reason For Leaving*
Reason For Leaving*
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Have you had more than one job in the last 5 years?*
Previous Employer*
Phone Number*
Address*
Email
Approx Start Date*
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Approx End Date*
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Supervisor's Name*
Position Held*
Reason For Leaving*
Previous Employer*
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Approx Start Date*
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Supervisor's Name*
Position Held*
Reason For Leaving*
Do you currently hold a valid State or Wisconsin Plumbing License*
License Type*
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Authorization and Acknowledgements (Section 4 of 4)
"I affirm that the information I have provided in this application is true to the best of my knowledge, information, and belief, and I have not knowingly withheld any information requested. I understand that withholding or misstating any information requested in this application is grounds for the rejection of my application and that providing false or misleading information in this application is grounds for discharge. Further, I understand and agree that my employment is for no definite period and may, regardless of the date of payment of my wages and salary, be terminated at any time without any previous notice.

I authorize the company to verify all references, record of employment, education record, and any other information I have provided. Unless otherwise noted, I authorize references I have listed to disclose any information related to my work record and my professional experiences with them, without giving me prior notice of such disclosure. In addition, I release the company, my former employers, and all other person and entities, from any and all claims, demands, or liabilities arising out of or in any way related to such inquiry or disclosure."
This certifies that I completed this application and that all entries on and information in it are true and complete to the best of my knowledge.*
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Comments
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Juanita Trujillo

14:33 15 Apr 25

On time, efficient repair & Benji explained my problem and how to prevent. What more could you ask for?

Wayne Bigelow

18:50 14 Apr 25

Good. Great service. Thought it would take longer, but only 1.75 hours.

MARK Lindgren

17:20 14 Apr 25

Mary Strickland

00:34 14 Apr 25

Prompt and thorough.
Benny did a great job identifying and repairing a complicated problem.

Phil Simon

18:12 09 Apr 25

Professional and courteous, and very helpful with a variety of issues!

Theodore Wegner

02:33 14 Mar 25

Matt of Benjamin Plumbing did an excellent job. He was professional, knowledgeable and had a great work ethic. He was personable and efficient. Can't say enough nice things about him.

Diana Goldberg

21:10 12 Feb 25

A bit disappointed that they didn't arrive within the 4 hour window, or inform me when to expect them. However, they did a wonderful job installing a shut off valve and replacing a kitchen faucet. Reasonably priced, knowledgeable, and done quickly. Totally worth the wait!!! Wouldn't hesitate to hire them again.

Colleen E Hayes

21:23 31 Jan 25

I've enjoyed working with Benjamin Plumbing for many years. Their service people are ultimate professionals, prompt, knowledgeable, and efficient. They've taught me how to avoid common plumbing problems using simple maintenance techniques. The cost of service is very reasonable. I won't call anyone else - even if it means waiting a couple of days for them.

Jen Isige

20:19 04 Jan 25

Ben was very nice. He took care to wear the shoe covers while in the house. He explained everything about our situation and even called to have someone come to give us an estimate on work he recommended we get to solve our issue.

Josiah Stork

16:21 30 Dec 24

When I bought a house, there was a 10+ year old in sink disposal. It stopped working about a year later, and I called Benjamin Plumbing to see if they could fix or replace it. They were able to get it running, but I had them install a new one anyway. They were done in under 20 minutes and for a reasonable price!

Employment

Employment Opportunities

Employment

General Info (Section 1 of 4)

Driving Information (Section 2 of 4)

Work Experience (Section 3 of 4)

Authorization and Acknowledgements (Section 4 of 4)

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